Testimonial from a Happy Customer! Meet Production Technician, Kevin Donovan!
I am writing to you on behalf of my parents and our family.
Several years ago, Calvin and June Moon had a flooded cellar at their colonial home in New Jersey. Your company provided an excellent cleanup to what was extensive damage. So this past week, when a leak to an interior sewage pipe was discovered, they naturally turned again to your firm. Again, the cleanup was timely and excellent.
We want to give this commendation letter to Kevin Donovan and his crew for this recent clean up. Not only was their work excellent; the care they showed to Cal, June, and their daughters during this stressful time was appreciated. I thought it also noteworthy that when sharing our compliments directly with Kevin, his response after a polite thank you was to share why he works for this company. He is very proud about the fact that his has been kept as a small company. His pride rests on the owners' and employees' knowledge of their customers, allowing an employee such as himself to give good service because they know the people they serve.
We have certainly benefited from this company mission.